Safety in the Field: How A7833 Could Change the Game for NY Social Services Workers

This chilling sentiment may sound like a line from a horror movie, but for many frontline social workers, it’s a reality they face daily. They step into unknown environments, face individuals in crisis or lacking the capacity to regulate their emotions and navigate highly emotional situations where the potential for violence lurks just beneath the surface - often ready to erupt. Yet, they do all of this without a partner by their side, without security and often without a reliable way to discreetly call for help when things go awry.

These dedicated professionals are unsung heroes, providing a listening ear, offering vital support and protecting those in need. But who protects them?

Recently introduced in the New York State Legislature, Assembly Bill A7833 is a game changer, mandating that social service agencies equip their employees with wearable or mobile phone-based panic buttons that allow them to quickly and discreetly call for help. While the bill is still a long way from becoming a law, its introduction in the state senate is a pivotal step toward safeguarding our country’s social workers and recognizing the sacrifices these professionals make daily to provide invaluable services necessary to protect the nation’s most vulnerable populations.

A Bill That Puts Safety First

Assembly Bill A7833 was introduced on April 11, 2025, and aims to protect state social service employees interacting with clients in external settings like private homes, childcare centers, hospitals, schools and community spaces.

Under the proposed law:

• Workers would receive wearable panic buttons or employer-issued phones with mobile panic button software installed.
• These panic buttons must connect directly to 9-1-1 and immediately transmit the user’s location to dispatchers.
• Employers cannot use the technology to track workers unless the panic button is activated.
• Employers will fully fund devices.

The bill reflects a growing recognition of the dangers faced by social service professionals and a commitment to workplace violence prevention.

A Smart Step in the Right Direction

Workplace safety doesn’t have a one-size-fits-all solution—but mobile panic buttons are one of the most effective tools available, especially for employees who work off-site.

What makes them so effective?

• They empower workers. Knowing you have a safety net can change how you show up for the people you serve.
• They’re fast. With one tap, help is on the way.
• They’re discreet. In a tense situation, subtle activation can be life-saving.
• They’re accurate. Location tracking ensures first responders know exactly where to go.

By recognizing and acting on the real dangers social service employees face, New York lawmakers are sending a powerful message: Your safety matters just as much as those you serve.

We’ll Keep Watching and Supporting

We believe that every worker deserves to feel safe, especially those who dedicate their lives to helping others. Wearable panic buttons and mobile phone-based panic buttons are not just technological upgrades—they signify care, respect, and urgency. For the thousands of workers who have felt isolated in the field for too long, this bill represents hope. As Assembly Bill A7833 progresses through the legislative process, our team will monitor its developments closely.

Looking to enhance your workplace violence prevention strategy? Let’s connect and find the best solution for your needs.